SAP Knowledge Base Article - Public

3801675 - Google Maps component not working due to JavaScript error - Recruiting Marketing

Symptom

When opening a career site page, an error appears when the google map component is configured

***Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental***.

Environment

SAP SuccessFactors Recruiting Marketing

Cause


The issue was caused by a recent change to the Google Maps framework

Resolution

The maps are working again.
The temporary reactivation has been re-deployed and is confirmed as working. 
Engineering will monitor the situation and re-apply the workaround as required until we have an exemption from Google to ensure uninterrupted service.
In parallel we are working on the permanent solution of migratìng to the Google required framework.

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Keywords

RMK, Recruiting, Marketing, Google, Maps, component, error, JavaScript, RMK-37526   , KBA , LOD-SF-RMK-CSB-CPT , CSB component, content, category, landing page confi issues , Known Error

Product

SAP SuccessFactors Recruiting all versions