SAP Knowledge Base Article - Preview

3801724 - IAS admin user shows as sciadmin@cloud.sap after Mass Enablement of Initiate IAS Upgrade in SuccessFactors

Symptom

  • IAS link not received on registered email.
  • IAS admin access email not received after Mass Enablement of Initiate IAS Upgrade
  • After an IAS Mass Upgrade, the IAS admin user is shown as sciadmin@cloud.sap.  The customer may be unable to view IAS/IPS configuration in the IAS Admin Console.


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Environment

  • SAP SuccessFactors HCM Suite
  • SAP Cloud Identity Services

Product

SAP Cloud Identity Services all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

sciadmin@cloud.sap , IAS link not received, IAS admin email missing, initiate IAS upgrade, SuccessFactors, IAS, IAS admin activation, predefined admin user, monitoring tool, identity authentication, IPS access, bundled tenant, admin assignment, forgot password, add IAS administrator, IAS upgrade email, IAS access email delay, mass, mass upgrade, mass enablement, upgrade, enablement , KBA , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , How To

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