SAP Knowledge Base Article - Preview

3801735 - France domestic invoices are stuck with status 'Accepted by Service'

Symptom

After submitting an eDocument, the status remains as 'Accepted by Service' and is not updated with statuses 'Received by Receiver Platform' > 'Received by Customer' > 'Acknowledged by Customer,' even though in DRC the response has been pushed to the business system.


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Environment

  • SAP ERP
  • SAP S/4HANA Cloud Private Edition
  • SAP Document and Reporting Compliance, Cloud Edition

Product

SAP Document and Reporting Compliance, cloud edition all versions ; SAP ERP all versions ; SAP S/4HANA Cloud Private Edition all versions

Keywords

Accepted by Service, France, edocument, DRC, approved platform, domestic, invoice, stuck, status, CDAR, edocuments, localization, localisation , KBA , CA-GTF-CSC-EDO-FR , France Electronic Invoicing , Problem

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