Symptom
Some users are being redirected to the Career Site Builder page instead of the last visited page when logging into SuccessFactors.
This also occurs when the user accesses the /sf/start deeplink, even though the landing page in the user settings is configured to the Home page.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Log in to your SuccessFactors instance.
- Notice that you are immediately redirected to Career Site Builder instead of your configured landing page.
- To confirm the Home page loads independently, navigate directly to:
https://performancemanager.successfactors.eu/sf/home - Navigate to the
/sf/startdeeplink — the system redirects to Career Site Builder, even though this is not the configured landing page and the instance is set to respect the last visited page. - Log out from a page other than Career Site Builder — on the next login or when hitting
/sf/start, the system still redirects to Career Site Builder.
Resolution
This has been confirmed as a system defect by our Development team.
A software correction is planned to be delivered on 22-Sep-2026 for Preview and on 24-Sep-2026 for Production. Please verify the fix 24 hours after the respective correction date for your environment.
Keywords
Career Site Builder, CSB, redirect, landing page, /sf/start, deeplink, login, home page, SuccessFactors, SF, last visited page, user settings, navigation, login redirect, start page , KBA , LOD-SF-PLT , Platform Foundational Capabilities , Known Error
SAP Knowledge Base Article - Public