3801787 - Extension Fields or Custom Service Attributes Not Appearing in SAC Data Source After Enabling Analytics Relevant

Symptom

After enabling the Analytics Relevant option for a custom service entity in SAP Sales and Service Cloud Version 2, the data source does not appear in SAP Analytics Cloud, or it appears but shows no columns. Alternatively, individual extension field attributes are missing from the data source even though the entity-level Analytics Relevant switch has been enabled.

Environment

SAP Sales Cloud Version 2
SAP Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

analyticsRelevant, Analytics Relevant, SAC data source, custom service, extension fields, Query Designer, Custom Data Sources, data source not visible, missing columns, no columns, initial replication, Custom Service Bridge Service, CSBS, SAP Analytics Cloud, embedded analytics, analyticsRelevant flag, attribute level, entity level, child entity, Direct Connection , KBA , CEC-CRM-CZM-EXT , Extensibility for SAP Sales/Service Cloud , CEC-CRM-ANA , Analytics for SAP Sales/Service Cloud , How To

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