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3801790 - Error: "This email address has already been used" in SAP Ariba Invoicing when configuring email in Configure Inbound Email app

Symptom

I am trying to configure a new inbound email address in the Configure Inbound Email application in SAP Ariba Invoicing. When I enter an email address prefix (e.g., 1000) and save, I receive the error:

This email address has already been used.

The email prefix is not currently configured for any Company Code in my tenant. 


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Environment

- SAP Ariba Invoicing
- Configure Inbound Email application

Product

SAP Ariba Invoicing 1.0

Keywords

inbound email, email prefix, duplicate email, cross-tenant, email routing, configure inbound email, already been used, SAP Ariba Invoicing, Central Invoice Management , KBA , S2P-CIM-EML , Inbound Email Processing for Document Capture , Problem

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