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3801871 - Diagnostics Agent errors during host migration using smdsetup; alerts not received – SAP Solution Manager 7.2

Symptom

  • During SAP Solution Manager host migration, moving Diagnostics Agent (DAA) agents to the new Solution Manager host using smdsetup results in errors.
  • Alerts are not being received after the migration attempt.
  • error in the SMDSystem.log as follows:
     
    Aug 26, 2026 4:49:55 AM [Thread[Connector,5,main]                     ] Error      the agent cannot be parked because the smd server is not available.
    [EXCEPTION]
    javax.naming.NoPermissionException: Exception during getInitialContext operation. Wrong security principal/credentials. [Root exception is com.sap.engine.services.security.exceptions.BaseLoginException: Cannot authenticate the user.]

  • Error in work folder dev_smdagent log as follows:
     
    ERROR => Java node 'SMDAgent' terminated with exit code -11112.


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Environment

  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

DAA, Diagnostics Agent, smdsetup, managingconf, host migration, Solution Manager 7.2, authentication failure, NoPermissionException, BaseLoginException, SMDAgent exit code -11112, agent not connected, alerts not received, locked user, message server, Agent Administration , KBA , SV-SMG-DIA , Diagnostics , Problem

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