Symptom
- After a job requisition is closed, interview assessment to-do cards initially disappear from the home page (homepage).
- Later, interview assessment to-do cards display again on the home page (homepage) even though the related job requisition remains closed.
- The reappearing to-do cards are visible for all interviewers associated with the relevant application.
- This occurs after editing and saving a job application in a closed requisition via the UI.
- This also occurs after updating a job application in a closed requisition via OData API or Integration Center.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Ensure the job requisition is closed and open a job application under it.
- Change one or more application field values and save, or update the application via OData API/Integration Center.
- Check all interviewers’ homepages and observe that the related interview assessment to-do cards reappear.
Resolution
The SAP SuccessFactors Recruiting system is designed so that whenever a job application is saved or updated — whether by a user or by OData API — the system automatically checks the status of interview assessment tasks (to-do cards) for all interviewers linked to applications under the same job requisition.
If the interview assessment is not completed and submitted, the related to-do cards will reappear on homepage.
This is standard system behavior.
Keywords
todo list, todo card, interview assessment card, homepage, home page , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem
SAP Knowledge Base Article - Public