SAP Knowledge Base Article - Public

3802029 - Interview Central - Interview Rating is not getting saved - Recruiting Management

Symptom

In Interview Central, previously saved ratings for candidates are being lost/removed intermittently for some users.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Interviewer opens the Interview Scorecard/Rating form during a live interview session
  2. Interviewer rates Competency 1, clicks "Save"
  3. Interviewer rates Competency 2, clicks "Save" 
  4. Interviewer completes overall rating and clicks "Save"
  5. Select preference in Overall Rating
  6. click on "Finish"
  7. Go back into interview Central and see that all or partial rating has been wiped out

Cause

Under investigation.

Resolution

This issue is currently being investigated by our Engineering and Operations team.

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Keywords

Interview, Central, Candidate, Rating, Interviewer, Emply, Deleted, Wiped, Out, Save, Competences. , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Bug Filed

Product

SAP SuccessFactors HCM Core 2605