SAP Knowledge Base Article - Preview

3802054 - MPL log view times out with "canceling statement due to user request" when loading packages in Cloud Integration - SAP Integration Suite

Symptom

  • An error occurs when trying to view logs in the Message Processing Log (MPL).
  • Error message: "Request for message processing logs failed: Internal Server Error org.postgresql.util.PSQLException: ERROR: canceling statement due to user request"
  • Error message variant: "Internal Server Error org.postgresql.util.PSQLException: ERROR: canceling statement due to user request"
  • The issue occurs after MPL takes too long to load, especially when selecting larger time frames and packages.


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Environment

  • Cloud Integration

  • SAP Integration Suite

Product

SAP Integration Suite all versions

Keywords

MPL, message processing log, timeout, Internal Server Error, PSQLException, canceling statement due to user request, Cloud Integration, logs not loading, package selection, past week, query timeout, monitoring, iFlow filter, status filter, large timeframe , KBA , LOD-HCI-PI-MPL , Message Processing Log and Monitoring Functions , Problem

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