SAP Knowledge Base Article - Preview

3802175 - How To Change the Labels of Individual Customer and Account Cards within Case Involved Parties Section

Symptom

You are trying to rename the Individual Customer or Account labels displayed in the Involved Parties card within cases, but it is not clear how to achieve this.


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Environment

SAP Sales and Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

involved parties, individual customer label, rename label, language adaptation, cases, party role label, translation, metadata label, lbl_involved_party_individual_customer_role, lbl_involved_party_account_role, caseService, label not updating, UI label translation, case management, V2, Version 2, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To

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