SAP Knowledge Base Article - Public

3802388 - User Id generation not working for Rehire with New employment - Onboarding

Symptom

  • User Id generation rule is not working for Rehire with new employment candidates accepted at second rehire check.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Initiate the candidate via Add New Hire and proceed to onboarding.
  2. Complete Provide Personal Data and accept the candidate as Rehire with New Employment during the second rehire check.
  3. Verify the newly created User ID does not follow the expected generation rule and assign the User ID via Company Systems and Logo Settings.




Cause

  • Engineering has identified a product issue affecting User ID generation during manual RONE onboarding, where the User ID generated after acceptance at the second rehire check does not follow the expected sequence.
  • This is a known issue

Resolution

Engineering has identified this as a product issue and is currently investigating the behavior. A permanent fix is under analysis and tentatively planned for a future release, currently targeted for 2H 2026.

Please note that the timeline is subject to change based on ongoing investigation and development priorities. Progress on this issue can be tracked internally under OBX-44500

For official release timelines and updates, please refer to SAP SuccessFactors Product Release & Road Map Information.

See Also



Keywords

User Id, Rehire, ONB, OBX, Manual, Initiation, OBX-44500, RONE, Rehire with new employment , KBA , LOD-SF-OBX-MAN , Manual Onboarding , Problem

Product

SAP SuccessFactors HCM Core 2605