SAP Knowledge Base Article - Preview

3802411 - CX Flow (Groups) that triggers a destination action (enrichment) does not update organization attributes in all members in a group

Symptom

  • CX Flow (Groups) is triggered by an event at the organization/group level.
  • The CX Flow triggers a destination action (enrichment) to check for an update from an external source and receives the response back in the destination action enrichment.
  • The organization attributes in all members in the same group are not updated with the value from the external source.


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Environment

  • SAP Customer Data Platform
  • Destination Action - Enrichment

Keywords

cx flow groups, relationship enrichment, organization relationship, profile relationship attribute, segmentation by account attributes, exploration audience, cdp , KBA , CEC-CDP , SAP Customer Data Platform , Problem

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