SAP Knowledge Base Article - Preview

3802490 - Cannot add CPQ-configured product to cart with error of out-of-stock as configure-to-order without inventory

Symptom

Configurable products replicated from SAP CPQ cannot be added to the cart in SAP Commerce Cloud due to missing stock.

The storefront displays "Out of Stock" and prevents the Add-to-Cart process.

Log message observed: "Stock level status: outOfStock".


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Environment

  • SAP Commerce Cloud, integration extension pack
  • SAP CPQ Integration for Configurable Products

Product

SAP Commerce Cloud, integration extension pack all versions

Keywords

cpq, configurable product, configure-to-order, make-to-order, out of stock, add to cart, forceInStock, stock status, availability check, sap commerce cloud, integration extension pack, kmat, product configuration, cart blocked, stock level , KBA , CEC-SCC-INT-PCI-CP , SAP CPQ Integration for Configurable Products , Problem

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