Symptom
Send spot award with approval workflow. After the approval workflow has completed, the spot award cannot edit through manage data and message pops up: "You cannot make any more changes to the record until your pending workflow requests have been approved or rejected. Reach out to the workflow approver to take appropriate action".
When log in as nominee, they can not see the spot award under received list.
Environment
SuccessFactors Reward and Recognition
Cause
Pending data set as Yes is not supported when using spot award workflow.
Resolution
Set the pending data as No under Configure Object definition -> Spot Award.
Keywords
Reward and recognition, reward, spot award, pending data, spot award workflow, pending workflow, award approval workflow, award visibility, not receive award , KBA , LOD-SF-RNR-ACC , SuccessFactors Reward and Recognition Accessibility , Problem
SAP Knowledge Base Article - Public