SAP Knowledge Base Article - Public

3802518 - Spot award approval workflow completed but cannot edit through manage data

Symptom

Send spot award with approval workflow. After the approval workflow has completed, the spot award cannot edit through manage data and message pops up: "You cannot make any more changes to the record until your pending workflow requests have been approved or rejected. Reach out to the workflow approver to take appropriate action".

When log in as nominee, they can not see the spot award under received list.

Environment

SuccessFactors Reward and Recognition

Cause

Pending data set as Yes is not supported when using spot award workflow.

Resolution

Set the pending data as No under Configure Object definition -> Spot Award.

Keywords

Reward and recognition, reward, spot award, pending data, spot award workflow, pending workflow, award approval workflow, award visibility, not receive award , KBA , LOD-SF-RNR-ACC , SuccessFactors Reward and Recognition Accessibility , Problem

Product

SAP SuccessFactors Compensation all versions