Symptom
- In Latest People Profile, the All Actions menu on a manager’s view of a direct report does not display the One-Time Payment/Spot Bonus entry.
- The manager holds User Permissions > Employee Data > HR Information > One-Time Payment (Edit), yet the option to initiate a one-time payment via All Actions is absent.
Environment
SAP SuccessFactors Employee Central 2605
Reproducing the Issue
- Proxy as a manager user.
- Navigate to the direct report’s People Profile.
- Open All Actions (Take Action).
- Observe that the One-Time Payment/Spot Bonus entry is missing.
Cause
Missing permission: Employee Data > HR Actions > Update Employment Records (displayed as “Take Action” button) not granted to the manager’s role.
Resolution
In order to display the action via the 'All Actions' button, it's necessary to grant the permission.
- Go to Manage Permission Roles.
- Edit the role assigned to managers.
- Navigate to Permission settings > Employee Data > HR Actions and grant View for Update Employment Records (displayed as “Take Action”).
- Save the changes and ensure the role is correctly assigned to the manager user(s).
- Log out and log in (or re-proxy) and re-test: open the direct report’s People Profile > All Actions; the One-Time Payment/Spot Bonus entry should appear.
- Confirm the manager also has Employee Data > HR Information > One-Time Payment (Edit), as required to initiate via All Actions.
See Also
- Refer to: KBA 3623949 - Add Button Behavior One Time Payments Latest People Profile - SAP SuccessFactors Employee Central
- Refer to: Creating a One-Time Payment (Managers) | Help Portal
- Refer to: Creating a One-Time Payment (Admins) | Help Portal
- Refer to: Role-Specific UI Actions for One-Time Payments (Latest People Profile)
Keywords
latest people profile, all actions, take action, one-time payment, spot bonus, missing option, manager self-service, mss, non-recurring pay, update employment records, hr actions, permission, view permission, rbp, visibility , KBA , LOD-SF-EC-CMP-NRE , Spot Bonus & Non-Recurring Payments , LOD-SF-EP-FPP , People Profile - Full Profile , How To
SAP Knowledge Base Article - Public