SAP Knowledge Base Article - Preview

3802901 - Understanding the Foundational Success Plan - Portfolio Overview and Key Elements

Symptom

You are unclear about what the Foundational Success Plan includes, how its offerings are structured, and how to consume them. You may not be aware that the services are bundled within your SAP cloud subscription and available at no additional cost.

Common questions include:

  • What is included in the Foundational Success Plan?
  • What is the difference between Customer Onboarding, SAP Enterprise Support, and Technical Operations for Cloud?
  • How do I access the services available under the Foundational Success Plan?
  • Is the Foundational Success Plan included with my SAP cloud subscription?
  • What is the transformation preparation service and who is it for?


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Keywords

Foundational Success Plan, SAP Enterprise Support, cloud editions, RISE with SAP, GROW with SAP, customer onboarding, embedded launch activities, transformation preparation service for SAP Cloud ERP Private, SAP Cloud ALM, technical operations for cloud, success plans, support SLAs, SAP for Me, onboarding journey, mission-critical support, preventive support, customer support , KBA , SV-ES-SAC , Support Advisory Center , How To

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