Symptom
- The migration from HANA on-premise to HANA Cloud is failing.
- The Network traces collected when triggering the migration report following error:
"message": "{\"target_hana_host_name\": \"<HC SQL endpoint>\", \"target_hana_host_port\": \"443\", \"error_at_step\": \"EXPORTING\", \"error_message\": \"(13, 'cannot create/write file: Error occurred while exporting catalog json file. Error message: exception 1000087: basic_ios::clear\\\\n')\"}" - Indexserver traces on source system record the following traces:
[0000000]{000000}[xx/-1] 0000-00-00 00:00:00.000000 e FedRestAPI RestFileDescriptor.cpp(00117) : Could not open file: /hc-migration-process-<process_id>/<process_id>/sql-migrator-process/catalog/catalog.json with mode=WRITE, flags=xx, reason: exception 2710006: HTTP request retry limit exceeded as the hyperscaler service is not stable for now, please try it again after a while: requestType=Blob_DeleteBlob, retried=20, lastError=exception 2560000: Connection to host <blob storage endpoint>:443 failed exception 2110004: Error invalid address: getaddrinfo, rc=-2: Name or service not known
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Environment
SAP HANA Cloud Migration
Product
Keywords
HANA Cloud, HANA Cloud migration, CATALOGMIGRATOR, catalog export, catalog.json, EXPORTING, Blob, DNS resolution, getaddrinfo rc=-2, exception 1000087, basic_ios::clear, exception 2710006, exception 2560000, exception 2110004, Blob_DeleteBlob, network egress 443, migration, Could not open file, Error invalid address , KBA , HAN-CLS-MIG , SAP HANA Cloud Migration , Problem
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