3803143 - Importing multiple values into dictionary link (list) attribute fails with FAILED_DICTIONARYLINK_LOOKUP in SAP Signavio Process Manager

• Importing a dictionary element where a custom attribute of type "Dictionary link (as a list)" contains multiple values fails.
• The error message shown is "FAILED_DICTIONARYLINK_LOOKUP".
• Import succeeds when only a single value is provided for the attribute.
• Using separators such as comma (,), "AND", or "/" for multiple values leads to failure.

• Product: SAP Signavio Process Manager
• Dictionary for SAP Signavio Process Manager

1. Prepare an import file for a dictionary element that includes a custom attribute of type "Dictionary link (as a list)".
2. In the cell for that attribute, input multiple values separated by comma, "AND", or "/" within the same cell.
3. Run the dictionary import.
4. Observe that the import fails with the error "FAILED_DICTIONARYLINK_LOOKUP".

• The import file used separators (comma, "AND", "/") for multiple values. The importer requires each value to be on a separate line within the same cell (line breaks), so the lookup fails with multiple values when incorrect delimiters are used.

1. Open the import file in your spreadsheet application.
2. For each "Dictionary link (as a list)" attribute that needs multiple values, enter each value on a separate line within the same cell (use a line break as the delimiter).
3. In Excel, insert a line break within a cell by pressing Alt+Enter.
4. Save the file.
5. Re-run the dictionary import and verify that all values are correctly imported for the attribute.

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