Symptom
- During MIRO using the Create Supplier Invoice – Advanced app, a selected supplier down payment is cleared and the invoice net/open amount becomes 0.
- In Manage Supplier Line Items, the original down payment line item remains open after posting the invoice.
- Two new open line items are generated instead of clearing the original item, while the overall supplier balance remains zero.
- Behavior occurs after choosing the existing down payment in the Down Payment Clearing section and posting the invoice.
- No error messages are shown.
Environment
- Product: SAP S/4HANA Cloud Public Edition
- Logistics Invoice Verification (Public Cloud)
Reproducing the Issue
- Create a purchase order using Create Purchase Requisition – Advanced.
- Create a supplier down payment request against the purchase order using Manage Supplier Down Payment Requests.
- Post the down payment using Post Outgoing Payment or Automatic Payment Program with Special G/L Indicator F.
- Clear the down payment request (the request is cleared, but the down payment line remains open).
- Post the goods receipt using Post Goods Receipt.
- Post the supplier invoice using Create Supplier Invoice – Advanced (MIRO), select the existing down payment under Down Payment Clearing, and post.
- Review Manage Supplier Line Items and observe the original down payment item still open and two new open items created; total balance is zero.
Cause
- When clearing a down payment while posting the invoice, the system creates two documents: the supplier invoice and a separate down payment clearing document.
- The down payment clearing document updates purchasing and accounting postings but, by design, does not stamp clearing references on the supplier’s individual line items.
- Open/cleared status is determined per line item via a clearing reference; a zero overall balance does not automatically clear the items.
- This is standard behavior in SAP S/4HANA Cloud Public Edition.
Resolution
- Open Manage Supplier Line Items and list all open items for the supplier without restrictive filters so all relevant item types are visible (invoice, down payment, clearing-related).
- Open Clear Outgoing Payments and select all open items that net to zero, including the down payment items and the invoice item.
- Post the manual clearing so the system writes a clearing reference to each selected line item.
- Reopen Manage Supplier Line Items and verify the items now show a clearing document reference and no longer appear as open.
- Perform this clearing before period-end so supplier aging reports do not show residual open items.
- Note: Automatic clearing typically skips down payment items and is not suitable for this scenario.
See Also
Keywords
MIRO, Create Supplier Invoice – Advanced, down payment, Special G/L F, vendor open items, Manage Supplier Line Items, down payment clearing, clearing document, two new open items, zero balance, LIV, S/4HANA Cloud, PO-referenced down payment, manual clearing, Clear Outgoing Payments , KBA , MM-IV-LIV-2CL , Logistics Invoice Verification (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public