SAP Knowledge Base Article - Public

3803364 - Parked invoice as complete workflow option missing in Fiori Supplier Invoice app (release 2608) — SAP S/4HANA Cloud Public Edition

Symptom

  • The Fiori Supplier Invoice application does not present the Flexible Workflow scenario “Workflow for Parked Invoice as Complete.”
  • When creating a supplier invoice and choosing Save as Completed / Parked as Complete, the workflow initiation option is not available in the UI.
  • Invoices parked as complete are not routed to approvers in My Inbox.
  • No error messages are shown.

Environment

  • Product: SAP S/4HANA Cloud Public Edition
  • Fiori UI for Invoice Verification (Public Cloud)

Reproducing the Issue

  1. Open the Supplier Invoices application (for example, Create/Manage Supplier Invoices or Supplier Invoices List) and create a supplier invoice.
  2. Choose Save as Completed (Parked as Complete).
  3. Observe that no workflow initiation option appears and the invoice is not sent to My Inbox for approval.

Cause

  • The workflow is available in this release but hidden because the configuration switch is not enabled: in configuration activity “Activate Flexible Workflow for Supplier Invoices,” the checkbox “Release Completed Invoice” is not turned on.
  • If the switch is enabled but the option is still missing, either the workflow was configured in a different system or the configuration activity is not included in the project scope.

Resolution

  1. Open the configuration activity “Activate Flexible Workflow for Supplier Invoices” and enable the checkbox “Release Completed Invoice,” then save.
  2. In the app “Manage Workflows for Supplier Invoices,” create the approval workflow for the scenario “Workflow for Parked Invoice as Complete” and set it to Active.
  3. In “Manage Supplier Invoices” or “Supplier Invoices List,” open a supplier invoice, choose Save as Completed (Parked as Complete), and confirm the approver receives it in “My Inbox.”
  4. If the configuration activity is not available, ask the implementation team to include the invoice-processing configuration in the project scope, then repeat steps 1–3.
  5. To ensure approval cannot be bypassed, have the security administrator remove the direct Post option for users who must follow the approval process.

See Also

Keywords

Supplier Invoice, Parked as Complete, Save as Completed, Flexible Workflow, Manage Workflows for Supplier Invoices, Activate Flexible Workflow for Supplier Invoices, Release Completed Invoice, Fiori Supplier Invoice app, My Inbox, missing option, 2608, Public Cloud, invoice approval, workflow not triggered , KBA , MM-FIO-IV-2CL , Fiori UI for Invoice Verification (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions