SAP Knowledge Base Article - Preview

3803419 - Dynamic Documents Intermittently Not Attached to Custom Task Email - Onboarding

Symptom

  • Email Template contains business rule to attach Dynamic Documents
  • Business rule conditions are satisfied for the candidate however attachment did not appear in email
  • Process Variant assigned to the candidate has the document flow step and the new hire activities step triggering at the same time
  • “No form data found with process id” error in backend logs


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding 2605

Keywords

dynamic document, email attachment, onboarding notifications, offboarding, document flow, process variant, timing issue, missing attachment, email services, business rule, rule trace, intermittent, No form data found with process id, onboarding emails, onboarding, new hire activities, attachment , KBA , LOD-SF-OBX-EML , Notifications , Problem

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