3803525 - Account type defaults to customer when no matching open item exists in Reprocess Bank Statement Items app - SAP S/4HANA Cloud Public Edition

During reprocess bank statement items processing, the Account Type field is always defaulted to Customer, even though users expect other account types such as g/l account. This behavior creates misleading user experience.

SAP S/4HANA Cloud Public Edition

1. Open Reprocess Bank Statement Items and locate the imported statement.
2. Observe that the Account Type field is populated with Customer, when no matching open item is found for the bank statement item.

When no matching open item can be found for the bank statement item, the system automatically sets account type Customer. No technical error exists in current standard delivery.

Manually select the correct account type such as g/l account in the Account Type field during item reprocessing.

A product enhancement is planned to leave the Account Type field empty if the account value is blank. No guaranteed delivery timeline is available for this enhancement. Update of this KBA will be provided once a concrete release date is confirmed.

reprocess bank statement items, payment advice account type, D customer, g/l account, open item, bank statement reprocessing , KBA , FI-BL-PT-BA-2CL , bank statement (Public Cloud) , Problem