SAP Knowledge Base Article - Public

3803620 - How to block Customer or Vendor automatically when creating Customer or Vendor - S/4HANA Cloud Public Edition

Symptom

Need a method to block Customer or Vendor automatically when creating Customer or Vendor.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

Resolution

The system does not currently support place the Customer or Vendor in a blocked status automatically.

Alternatively, there is an alternative method to control the sensitive fields. It is available to specify for which fields of the vendor/customer master records the dual control principle applies. If a field is defined in the customer/vendor master record as "sensitive", the corresponding customer/vendor account is blocked for the payment run if the entry is changed. The block is removed when a second person with authorization checks the change and confirms or rejects it.

Configuration Activity: Define Sensitive Fields for Dual Control (Vendors) - SSCUI 102853 

Configuration Activity: Define Sensitive Fields for Dual Control (Customers) - SSCUI 102852

Documentation:

App Confirm Supplier List

App Confirm Customer List

If the function to block the customer or vendor when creation is still needed, it is needed to create a feature request to SAP. Refer to SAP Note 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Product. 

See Also

Confirm Customer List app

Confirm Supplier List app

Keywords

customer block on creation, approval workflow, business partner, auto block, unblock after approval, sales order restriction, transactional documents, dual control, sensitive fields, SSCUI 102852, SSCUI 102853, confirm customer list, confirm supplier list, customer approval, s/4hana cloud public edition , KBA , LO-MD-BP-2CL , Business Partners for Public Cloud , Problem

Product

SAP S/4HANA Cloud Public Edition all versions