SAP Knowledge Base Article - Preview

3803676 - Error Code: 500 when opening Job Information History in Latest People Profile for users of a specific Legal Entity - SAP SuccessFactors Employee Central

Symptom

  • When accessing Job Information in Latest People Profile for users belonging to a specific legal entity, Job Information History does not load after selecting the History (Clock) button.
  • The following error message is displayed: "Looks like something went wrong. Please try again. If the issue persists, contact your system administrator. Error Code: 500" (Information: "Internal error")

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central all versions

Keywords

Error Code 500, Error 500, Job Information, History, Latest People Profile, History Panel, Legal Entity, Inactive, Time Slice, jobInfo, rendering error, historical records. , KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , LOD-SF-EP-FPP , People Profile - Full Profile , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , Problem

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