Symptom
- Electronic invoices created manually are not visible in SAP Document and Reporting Compliance(DRC) and the Peppol system for France.
- Outbound eDocuments fail at the VALIDATE_TAX_PAYER_ID step and do not proceed further in the process.
- Inbound acknowledgment back to the sender's platform fails at the TRANSMIT_202_RECEIVED step, preventing the document from being pushed to the Business System.
- The following additional inbound steps are also affected:
- TRANSMIT_213_REJECTED_TO_PA
- TRANSMIT_501_IRRECEIVABLE
- TRANSMIT_221_ROUTING_ERROR
- In the DRC Monitor, the affected documents display the following error:
"Error occurred during the VALIDATE_TAX_PAYER_ID step, detailed information: The exchange of electronic documents or report submission failed while executing the VALIDATE_TAX_PAYER_ID action because of an unexpected error in the country-specific process. Try again and if the problem persists, open a support request. Find the relevant application components in the Monitoring and Troubleshooting section in the Help Portal documentation for the SAP Document and Reporting Compliance, cloud edition." - Additionally, the following PUSH step error is observed:
"Error occurred during the PUSH step, detailed information: The cloud edition cannot send the electronic document or report to the /default/sap.s4.gco.edoc/0m7173n business system."
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Environment
- SAP S/4HANA Cloud Public Edition
- SAP Document and Reporting Edition, Cloud Edition
Product
SAP Document and Reporting Compliance, cloud edition all versions ; SAP S/4HANA Cloud Public Edition all versions
Keywords
France eInvoicing, DRC, Peppol, eDocument, VALIDATE_TAX_PAYER_ID, TRANSMIT_202_RECEIVED, TRANSMIT_213_REJECTED_TO_PA, TRANSMIT_501_IRRECEIVABLE, TRANSMIT_221_ROUTING_ERROR, electronic invoice error, country-specific process error, DRC Monitor, inbound acknowledgment, outbound validation, push to business system. , KBA , CA-GTF-CSC-EDO-FR , France Electronic Invoicing , CA-GTF-CSC-EDO-FR-RE , France Electronic Reporting , Problem
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