Symptom
Batch-related information maintained within the SAPExtension tag, such as:
- LOTNO (Batch/Lot Number)
- DATMF (Manufacturing Date)
- DATEX (Expiration Date)
- GTIN
- PACKAGINGLEVEL
is missing from the receiver payload, although the information is available in the sender EPCIS message.
This behavior may be observed in the following scenarios:
- EPCIS Commissioning
- EPCIS Commissioning and Packing
Environment
SAP Traceability Hub
Cause
The SAPExtension structure in the sender payload contains invalid, additional, or incorrectly formatted content.
Due to the unexpected structure, the mapping logic cannot correctly process the extension data, resulting in SAPExtension attributes not being transferred to the receiver payload.
Example of an Invalid SAPExtension structure:
<SAPExtension xmlns="http://sap.com/xi/STTP/SAPExt">
<objAttributes>
<DATMF>20260814</DATMF>
<LOTNO>TEST1408</LOTNO>
<DATEX>20270814</DATEX>
<GTIN>05712249101459</GTIN>
<PACKAGINGLEVEL>EA</PACKAGINGLEVEL>
</objAttributes>
</SAPExtension>
Example of a valid SAPExtension structure:
<SAPExtension>
<objAttributes>
<DATMF>20260814</DATMF>
<LOTNO>TEST1408</LOTNO>
<DATEX>20270814</DATEX>
<GTIN>05712249101459</GTIN>
<PACKAGINGLEVEL>EA</PACKAGINGLEVEL>
</objAttributes>
</SAPExtension>
Resolution
- Review the sender EPCIS payload.
- Validate the structure and content of the SAPExtension tag.
- Remove any additional, invalid, or incorrectly formatted lines within the SAPExtension section.
- Retrigger or reprocess the message.
- Verify that the SAPExtension attributes are successfully mapped to the receiver payload.
If the payload structure complies with the expected SAPExtension format, the receiver message should contain the corresponding batch and product attributes.
Keywords
SAPExtension, EPCIS Commissioning, EPCIS Mapping, SAP Traceability Hub, Batch Information Missing, LOTNO Missing, DATMF Missing, DATEX Missing, GTIN Mapping, PACKAGINGLEVEL, Receiver Payload, EPCIS Extension, CMO Integration, EPCIS Processing, XML Payload Validation, SAPExtension Attributes, Batch Mapping Issue, EPCIS Troubleshooting, Traceability Hub Integration, Receiver File Missing Data. , KBA , IS-LS-TH-OBT , SAP Traceability Hub Onboarding Issues , Problem
SAP Knowledge Base Article - Public