3803734 - Autoflow Notifications Only Sent to Primary Manager for Case

• Notifications initiated via Autoflow rules are only sent to the primary manager of the processor or responsible team.
• Secondary managers maintained in the organizational unit do not receive these notifications.
• Users need notifications to reach a team lead maintained as a secondary manager, but this does not occur.

SAP Sales and Service Cloud Version 2

Autoflow, primary manager, secondary manager, additional managers, team lead, case notification, manager of processor, manager of responsible team, organizational unit, by design, email notification, info notification, SAP Sales Cloud Version 2, org unit managers, recipient resolution*** The Updated value: ***autoflow, notification, primary manager, secondary manager, additional manager, manager of processor, manager of responsible team, organizational unit, org unit, case notifications, team lead, info notification, email notification, by design, SAP Sales Cloud v2 , KBA , CEC-CRM-AFL , Autoflow for SAP Sales/Service Cloud , Known Error