SAP Knowledge Base Article - Public

3803781 - It is not possible to display user status in succession org chart to differentiate inactive successors

Symptom

It is not possible to display user status field in succession org chart to differentiate inactive successors.

Environment

SAP SuccessFactors Succession Management

Reproducing the Issue

  1. Go to Succession Org Chart.
  2. Open a position.
  3. Successors are listed on the card.
  4. Notice that an inactive user is among the successor list, but there is no user status field to differentiate active/inactive users.

Resolution

If you think the feature could be improved, you can share your ideas via Customer Influence Portal for our Product Management team to review it. Once you have submitted your idea, other customers and partners can vote for it and your votes help us to prioritize ideas that we will consider for upcoming product releases. You can refer to the kba here on how-to: KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products.

Note

You can follow the step in this kba 2307933 to hide inactive successors from displaying in the succession org chart.

See Also

KBA 2307933 - Hide Inactive Successors from Succession Org Chart and Talent Pool 

Keywords

inactive, successor, list, field, talent pools, nominees, hide inactive, user status, active inactive status, org chart, display status column , KBA , LOD-SF-SCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Succession & Development all versions