SAP Knowledge Base Article - Preview

3803835 - SAP Business One Web client AI features setup and troubleshooting

Symptom

  • When invoking Ask AI in the SAP Business One Web client, the message "did not work, ask you administrator" is displayed.
  • Generative AI settings cannot be found in Company Settings of the SAP Business One Web client.
  • Only unconfigured models are available for selection in the AI model list.
  • You are looking for necessary pre-requisites and configurations required to use the AI features in the SAP Business One Web client.


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Environment

SAP Business One

Keywords

Ask AI, Web Client, Generative AI, Generate with AI, authorization, permission 2909, Company Settings, BTP resource group, model configuration, unconfigured model, AI button disabled, AI settings not visible, SAP Business One, analytics , KBA , SBO-WEB-ANA , Analytics , How To

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