3803946 - JDBC Adapter Fails with SSL Handshake Error Due to TLS Version Mismatch in SAP Cloud Integration

The JDBC Receiver Adapter in SAP Cloud Integration (CPI) fails to establish a connection to the database. The following error is observed in the message processing log:

1. com.sap.it.rt.adapter.jdbc.exceptions.JDBCException: The processing has failed due to error in creating metadata table. The driver could not establish a secure connection to the database server by using Secure Sockets Layer (SSL) encryption. Error: "The server selected protocol version TLS10 is not accepted by client preferences [TLS13, TLS12]"


2. com.sap.it.rt.adapter.jdbc.exceptions.JDBCException: Failed to obtain JDBC Connection The driver could not establish a secure connection to the database using SSL encryption. The database did not return a response. The connection has been closed.

• SAP Integration Suite
• Cloud Integration
• JDBC receiver adapter

JDBC, TLS, TLS 1.0, TLS 1.2, TLS 1.3, SSL, JDBCException, SSL handshake, cipher suite, CPI, Cloud Integration, JDBC Adapter, secure connection, encryption, TLS10 not accepted, client preferences, metadata table, protocol version, database connection, Failed to obtain JDBC Connection , KBA , LOD-HCI-PI-CON-JDBC , JDBC Adapter , Problem