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3803988 - WOTC 8850 country code field displays Option ID instead of Country Code - Onboarding

Symptom

  1. In SAP SuccessFactors Onboarding, the WOTC 8850 compliance form displays a numeric Option ID (e.g. 12345) in the telephone field instead of the expected country code value (e.g. +99).
  2. The Country Code field in the Phone Information configuration is set as a Picklist.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

WOTC 8850, telephone field, phone number, country code, option id, printed form, compliance 2.0, onboarding, US form, compliance forms, mapping, display value , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

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