3804212 - Task chain failure email notifications not sent to the recipient in Recipient Mail List - SAP Datasphere

Email notification is not sent to the recipients set with "Recipient Mail List" option.
If you add email address in the "Others" section, notification will be sent.

• Product: SAP Datasphere
• Scheduling and Task Chains
• Patch level: 2026.16 (mail list functionality introduced) and higher

1. Configure a task chain to send failure notifications using a mail list.
2. Include tenant members as recipients in the mail list.
3. Run or simulate a failing execution of the task chain.
4. Observe that no email notifications are received by intended recipients.

Please check the User Profile setting of the users defined in the "recipient mail list -> Tenant members".

When the "Tenant Member" is used for the "Mail List", the user profile "Notification settings" will be referenced to know if an email is sent or not depending on the notification settings. If the "Allow System Notifications" is set to off, no email will be sent.
In case of email address under the "Others" section, the user profile setting is not reference.

See  Configure Email Notification for Task Chains and Notification Tasks | SAP Help Portal 

• The configured email receiver must have enabled the settings "System Notifications" in the user profile settings (see Changing SAP Datasphere Settings).

• Refer to: Configure Email Notification for Task Chains and Notification Tasks

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