Symptom
- In Data Analyzer, when a hyperlink uses a URL that includes an explicit port (for example, :44300), the cell value is rendered as a link but clicking it performs no action (no navigation opens).
- When the same hyperlink URL is modified to remove the port, clicking opens a new browser tab, but the target fails to load because the required port is missing.
- No error message is shown in the UI or browser.
Environment
- SAP Analytics Cloud Version 2026.15 (SAC Data Analyzer)
Reproducing the Issue
- Open Data Analyzer and create or open a table-based insight.
- Add a dimension to rows and drill down to leaf members.
- In Styling > Hyperlink, add a hyperlink whose URL contains an explicit port, for example: https://host:port/path?...= {{DimensionMember}}.
- Click the hyperlink in the table and observe that nothing happens (no navigation).
- Edit the hyperlink to remove the port (for example: https://host/path?...={{DimensionMember}}).
- Click the hyperlink again and observe that a new tab opens but the target does not load due to the missing port.
Cause
Resolution
- This issue is currently under investigation by Development Team.
- Follow this KBA for updates.
See Also
- Hyperlink feature issues in SAP Analytics Cloud (SAC) and Digital Boardroom
- Considerations when opening Data Analyzer from a table visualization in a story
- KBA 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- KBA 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- KBA 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- SAP Analytics Cloud Connection Guide
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support
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Keywords
Data analyzer, hyperlink, link, url, port, 443, custom port, click not working, no navigation, table hyperlink, token placeholder , KBA , LOD-ANA-DAN , SAC Data Analyzer , Problem
Product
SAP Analytics Cloud all versions
SAP Knowledge Base Article - Public