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SAP Knowledge Base Article - PreviewSymptom
- Direct Mapping tokens for home assignment Job Info fields don’t resolve when adding a new Global Assignment; workflow email shows blank values (for example, country, location, department...).
- Using past direct mapping temporarily populates some home assignment values (for example, home country, home location), but this mapping type isn’t supported for customized workflow notifications.
- Direct Mapping successfully resolves tokens from personinfo, personalinfo, and employment details, but not Job Info in this scenario.
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Environment
SAP SuccessFactors Employee Central
Keywords
direct mapping, past direct mapping, pending data, global assignment, home assignment, host assignment, job info, personinfo, personalinfo, employment details, workflow notification, tokens not resolving, 1H 2026, 2H 2026, document generation，INC31414705，ECT-277254 , KBA , LOD-SF-EC-WFL-CUS , Custom Workflow Notifications , Known Error
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