SAP Knowledge Base Article - Public

3804263 - API call takes much longer on client side than API Audit Log - OData API

Symptom

After calling OData API, you could find this API call under OData API Audit Log.

However, you found the processing time on client side is much longer than displayed in API Audit Log.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP SuccessFactors HCM

  • OData API

Cause

API Audit Log only displays the processing time on SF side.

Resolution

Besides the processing on SF side, other steps during API call would also take some time.

For example, if you call API in Postman, then you could check what makes up the total processing time.

Keywords

latency, response time discrepancy, third-party integration, position entity, single request, large payload, pagination, $expand, batching, modified records, client-side delay, timeout, end-to-end timing , KBA , LOD-SF-INT-ODATA , OData API Framework , Problem

Product

SAP SuccessFactors Platform all versions