Symptom
- When sending a high-volume promotion to SAP Omnichannel Promotion Pricing (OPPS) via Data Upload endpoint, the IDoc ends in error and the promotion is not transferred/updated.
- The promotion uses a product group with a very large number of individually selected materials; a hierarchy cannot be used.
- HTTP 413 response is observed with error message: "Payload is too large".
- Logs show the request entity for the OPPS Data Upload service exceeds the allowed size.
Exception trace sample:
| Exception: javax.servlet.http.HttpServletResponse.sendError Message: HTTP 413 Payload length <masked> exceeds the maximum allowed length <masked> Stacktrace: com.sap.ppservice.cloud.filter.RejectTooLargePayloadFilter.handleKnownTooLargePayload(RejectTooLargePayloadFilter.java:165) com.sap.ppservice.cloud.filter.RejectTooLargePayloadFilter.doFilterHttp(RejectTooLargePayloadFilter.java:81) com.sap.ppservice.cloud.filter.RejectTooLargePayloadFilter.doFilter(RejectTooLargePayloadFilter.java:71) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:111) org.springframework.web.filter.AbstractRequestLoggingFilter.doFilterInternal(AbstractRequestLoggingFilter.java:315) org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:116) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:111) com.sap.ppservice.cloud.inbound.filter.IntegrationMonitoringFilter.doFilter(IntegrationMonitoringFilter.java:55) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:111) org.springframework.web.filter.CompositeFilter$VirtualFilterChain.doFilter(CompositeFilter.java:108) ... |
Dynatrace distributed trace sample:
CLS Logging entry sample:
**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.**
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Environment
- SAP Omnichannel Promotion Pricing
Product
SAP Omnichannel Promotion Pricing all versions
Keywords
OPPS, HTTP 413, payload too large, Data Upload, idocinbound, /ROP/PROMOTION02, high-volume promotion, product group, IDoc error, request entity too large, size limit, JSON payload, Omnichannel Promotion Pricing Services , KBA , LOD-CID-OPP , Omnichannel Promotion Pricing Services , Bug Filed
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