SAP Knowledge Base Article - Public

3804595 - The Follow-Up Credit Memo XML Is Expected to Contain the Invoice Date from the Original Invoice

Symptom

A follow-up Credit Memo created from an Original Invoice contains the mandatory Invoice Date field.

However, the Credit Memo XML is expected to contain the Invoice Date of the Original Invoice. Currently, the XML contains only the Invoice Date of the Credit Memo.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Navigate to the Invoice Documents view.
  3. Filter for All documents.
  4. Search for the Credit Memo DEF (DEF represents the ID of the Credit Memo) .
  5. Open the Credit memo and Observe the Invoice date is XX.XX.XXXX (XX.XX.XXXX represents the Credit Memo Invoice date).
  6. Navigate to the Document Flow tab.
  7. Observe the origin Customer Invoice is ABC and note the Invoice date is YY.YY.YYYY in the original Invoice. (ABC Represents ID of the Customer Invoice).
  8. Navigate to the Output History tab.
  9. Select View the Original XML and download the XML file.
  10. Search for the Invoice Date YY.YY.YYYY in the XML (YY.YY.YYYY represents the Customer Invoice date).
  11. The Original Customer Invoice Date is not displayed in the Credit Memo XML.


Cause

In the Credit Memo XML, the system displays only the Credit Memo's Invoice Date. The Invoice Date from the Original Customer Invoice is not included. 

Example:

Credit Memo Invoice Date: 26.06.2026
Original Customer Invoice Date: 16.06.2026

The Credit Memo XML contains only the Credit Memo Invoice Date (26.06.2026) and does not contain the Original Customer Invoice Date (16.06.2026). 



Resolution

This is the expected system behavior.


Keywords

Credit Memo, Follow-Up Credit Memo, XML, Invoice Date, Original Invoice, Customer Invoice , KBA , SRD-CRM-INV , Customer Invoicing , AP-CI-CI , Customer Invoice , Problem

Product

SAP Business ByDesign all versions