3804630 - Product Description Field Not Included in Lead and Opportunity Event Notification Payload

Symptom

When Lead or Opportunity events are sent from SAP Sales Cloud Version 2 to an external system via an Autoflow Event Notification action, the Product Description field is not present in the outgoing event payload.

Environment

SAP Sales Cloud Version 2
SAP Sales and Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

SAP Sales Cloud Version 2, SCV2, Event Notification, event payload, Lead, Opportunity, Product Description, autoflow, outbound event, external system, language-dependent field, External Hook, custom field, payload enrichment, CDP, Customer Data Platform , KBA , CEC-CRM-AFL , Autoflow for SAP Sales/Service Cloud , CEC-CRM-LEA , Lead for SAP Sales/Service Cloud , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , Problem

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