SAP Knowledge Base Article - Preview

3804641 - Inbound NFe check status - Communication error with SEFAZ Character string as message or exception with OTR text.

Symptom

An error occurs in e-Document Inbound automation for Brazil during the automatic step to check  the status of the NF-e.
The exact error message is: 
"Communication error with SEFAZ
Character string as message or exception with OTR text."


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Environment

  • SAP ERP
  • SAP S/4HANA
  • SAP Document and Reporting Compliance, inbound invoicing option for Brazil (nota fiscal eletrônica)

Product

SAP ERP all versions ; SAP S/4HANA all versions

Keywords

DRC, Document and Reporting Compliance, e-Document Cockpit, eDocument, inbound, Brazil, nota fiscal eletronica, NF-e, CHECK STATUS OF NF-E, step 20, Communication error with SEFAZ, OTR text, Character string as message or exception, cStat, E01, xMotivo, SEFAZ, certificate, AES256-SHA256, export certificate, import certificate, certificate privacy, Cloud Edition, EU10 , KBA , CA-GTF-CSC-EDO-BR , Inbound Nota Fiscal , LOD-LH-NFE , SAP Document and Reporting Compliance, Outbound Nota Fiscal , Problem

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