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3804653 - Schedules stuck in pending when job servers are in exclusive server groups

Symptom

  • All schedules remain in Pending state.
  • CMS logs show:
    • (SchedulePriorities.cpp:356) CSchedulePriorities::getMatchingJobServer(): Use common pool
      (SchedulePriorities.cpp:421) CSchedulePriorities::getMatchingJobServer(): no servers in common pool
      (SchedulePriorities.cpp:540) CSchedulePriorities::seggregateServerGroups(): Job Server with ID = 5588650 and Name = MySIA.AdaptiveJobServer is exclusive and it will not appear in the common pool
      (SchedulePriorities.cpp:540) CSchedulePriorities::seggregateServerGroups(): Job Server with ID = 5663624 and Name = MySIA.JobServer is exclusive and it will not appear in the common pool


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Environment

  • Product: SAP BusinessObjects Business Intelligence platform 4.3/2025
  • Cluster Environment

Product

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

scheduling pending, schedules stuck, pending state, Adaptive Job Server, AJS, exclusive server group, server group exclusive, common pool, no servers in common pool, SchedulePriorities, CMS logs, Web Intelligence scheduling, CMC servers, BI 4.3 scheduling, job server not available , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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