Symptom
When downloading payment media files from Manage Payment Media App, the Japanese characters in the filename were automatically replaced by “#”.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Run automatic payments to generate payment medium files.
- Download the payment medium files from Maintain Payment Media App.
- Observe that Japanese characters in the downloaded filename are replaced by “#”.
Cause
This is a known issue when the Business Add-In (BAdI) "Payment Medium: Change File Name" (ID FBL_EVENT_21) is used.
The correction is planned to be delivered with Hotfix Collection S/4HANA Public Cloud 2608 HFC06 of which the implementation will take place in the next maintenance window around November 8, 2026.
Resolution
For the time being, consider modifying the file name manually after downloading per business requirement.
See Also
Keywords
payment media filename, hashtag, Japanese characters, garbled filename, code page, JP_ZENGINKYO, custom payment format, SSCUI 102569, SSCUI 101972, SSCUI 100558, payment method per country, F110, download filename, CSV, ISO20022 , KBA , FI-FIO-AP-PAY-2CL , Payment Apps (Public Cloud) , Problem
SAP Knowledge Base Article - Public