SAP Knowledge Base Article - Public

3804678 - Japanese characters in payment media filename automatically replaced by "#" after being downloaded - SAP S/4HANA Cloud Public Edition

Symptom

When downloading payment media files from Manage Payment Media App, the Japanese characters in the filename were automatically replaced by “#”.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Run automatic payments to generate payment medium files.
  2. Download the payment medium files from Maintain Payment Media App.
  3. Observe that Japanese characters in the downloaded filename are replaced by “#”.

Cause

This is a known issue when the Business Add-In (BAdI) "Payment Medium: Change File Name" (ID FBL_EVENT_21) is used.

The correction is planned to be delivered with Hotfix Collection S/4HANA Public Cloud 2608 HFC06 of which the implementation will take place in the next maintenance window around November 8, 2026.

Resolution

For the time being, consider modifying the file name manually after downloading per business requirement.

See Also

Keywords

payment media filename, hashtag, Japanese characters, garbled filename, code page, JP_ZENGINKYO, custom payment format, SSCUI 102569, SSCUI 101972, SSCUI 100558, payment method per country, F110, download filename, CSV, ISO20022 , KBA , FI-FIO-AP-PAY-2CL , Payment Apps (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions