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3804686 - SAC Import Connection to SAP Sales and Service Cloud Version 2 Is Not Supported

Symptom

You have configured or are planning a Live Connection between SAP Analytics Cloud (SAC) Enterprise and SAP Sales and Service Cloud Version 2 (SSC V2). Because the Live Connection requires every SAC user to have a corresponding user account in SSC V2, you would like to explore an alternative using an Import or offline connection so that SAC users without an SSC V2 account can still access story data.

You would like to know whether it is possible to create an Import Model in SAC based on data imported from SSC V2, and how to set up such a connection as an alternative to the Live Connection.


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Environment

  • SAP Sales Cloud Version 2
  • SAP Service Cloud Version 2
  • SAP Analytics Cloud Enterprise

Product

SAP Analytics Cloud all versions ; SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

SAC import connection, offline connection, import model, SAC Enterprise, live connection, SSC V2, SAP Analytics Cloud, not supported, OAuth2, principal propagation, user account required, SAC user provisioning, SSC V2 user account, connection type, data import, SAP Sales Cloud Version 2, SAP Service Cloud Version 2, alternative connection, dataset, SAC connection setup , KBA , CEC-CRM-ANA , Analytics for SAP Sales/Service Cloud , How To

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