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3804699 - Is a Custom Domain Required for Joule Integration with SAP Build Work Zone?

Symptom

  • Users are unsure if the Work Zone Configurator’s custom domain step is mandatory for enabling Joule integration.
  • Clarification is needed on whether tenants using the default SAP-managed ondemand.com domain must configure a custom domain.
  • The question arises during setup for SAP Build Work Zone (standard and advanced editions) and SAP SuccessFactors Work Zone. 


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Environment

  • Joule
  • SAP Business Technology Platform
  • SAP Cloud Portal service
  • SAP Build Work Zone, advanced edition
  • SAP Build Work Zone, standard edition
  • SAP SuccessFactors Work Zone 
  • Custom domain configuration 

Product

Joule all versions ; SAP Build Work Zone, advanced edition all versions ; SAP Build Work Zone, standard edition all versions ; SAP Business Technology Platform all versions ; SAP Cloud Portal service all versions ; SAP SuccessFactors Work Zone all versions

Keywords

KBA , EP-WZ-DMN , Custom Domain , CA-JOULE-PRV , Provisioning , Bug Filed

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