SAP Knowledge Base Article - Public

3804843 - Issue with User ID and Employee ID Mismatch on Rehire with New Employment - Onboarding

Symptom

When processing a rehire with a new employment, the system generates mismatched values between the Employee ID and User ID, rather than maintaining consistency with the original identifiers from the employee's previous employment.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

Rehire an employee with a new employment record and observe that the system assigns a different Employee ID from the User ID.

Cause

Expected behavior for rehire with new employment.

Resolution

  1. For rehire with new employment, personal entities in Employee Central (such as National ID, Person ID, and Employee ID) continue from the previous employment.
  2. The system creates new identifiers for the new employment, so User ID and Employment ID are generated again and can differ from those in the previous employment.
  3. The employee profile will contain separate records for the previous and the new employment; no corrective action is required.

See Also

Refer to: Rehire with New and Old Employments

Keywords

rehire with new employment, user id, employee id, employment id, person id, expected behavior, onboarding, employee central, id mismatch, separate employment records, rehired employee identifiers, new employment id generation, onboarding user id, rehire identifiers, OBX, Onboarding , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding all versions