3804874 - Cloud ALM Health Monitoring - Failed to load available metrics when creating a custom event

When adding a metric to a Health Monitoring custom event, the error "failed to load available metrics" appears

The browser console shows HTTP 500 "Error while getting metrics for a service id" "No metrics found for the service ID"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

SAP Cloud ALM

health monitoring, custom event, add metric, failed to load available metrics, no metrics found, http 500, event configuration, number ranges metric, metrics unavailable, error while getting metrics for a service id, cloud alm operations, assign metric failure, Error while getting metrics for a service id , KBA , SV-CLM-OP-HM , SAP Cloud ALM - Health Monitoring , Problem