Symptom
Error occurs when updating jobInfo Section configuration in BCUI: For the HRIS element jobInfo, the section configuration can't be different for the base HRIS element and the Country/Region-specific HRIS element jobInfo_HKG. Upload the succession data model to change the configuration.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Open Manage Business Configuration (BCUI) and navigate to HRIS element jobInfo.
- Maintain Section assignments for jobInfo fields while the Country/Region-specific element (for example, jobInfo_HKG) still contains configured fields with blank sections.
- Save changes. The system returns the error.
Resolution
- In Provisioning, export a backup of the relevant Data Model.
- In BCUI, temporarily remove all fields from the Country/Region-specific HRIS element. Or remove CSF configuration via data model import.
- Maintain and save the Section configuration in the base HRIS element jobInfo.
- Re-import the Data Model to restore the original country/region-specific jobInfo configuration.
Keywords
jobInfo, HRIS section, BCUI, section assignment missing, country-specific fields, CSF, data model, Provisioning, section configuration, save error, Employee Central, HRIS elements, section mismatch , KBA , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , Problem
SAP Knowledge Base Article - Public