SAP Knowledge Base Article - Preview

3804961 - Employee Experience Survey Project permission is disabled (greyed out) when configuring EX surveys with scoring in Qualtrics

Symptom

  • The Employee Experience Survey Project permission is greyed out (disabled) in user or division-level permissions.
  • Attempting to set up a standard Employee Experience (EX) survey with scoring as documented.
  • No error message appears during configuration.


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Environment

  • SAP Qualtrics CoreXM.
  • Qualtrics Employee Experience – Employee Engagement.

Product

SAP Qualtrics CoreXM all versions

Keywords

disabled toggle, permission inheritance, org-level restriction, division admin, role management, user provisioning, access rights, role-based access control, project creation rights, entitlement check, platform entitlement, admin console, governance controls, security settings, account enablement , KBA , XM-EX-EE , Qualtrics Employee Experience Employee Engagement , Problem

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