3804967 - Grey metrics for ICM metrics show no data with error 'DPC: No data retrieved from provider /SDF/E2E_ICM_INFO' after ST-PI 740 update, SAP Solution Manager

• After upgrading ST-PI 740 from SP31 to SP35 on ABAP (R/3) systems, System Monitoring shows no values for “ICM Connection Usage” and “ICM Request Queue Usage”.
• Error message displayed: “DPC: No data retrieved from provider /SDF/E2E_ICM_INFO”.
• Test Data Collector for provider /SDF/E2E_ICM_INFO returns no data in the affected R/3 system; the same test returns data in an S/4 system.
• Executing function module /SDF/E2E_ICM_INFO in SE37 with parameters from the Test Data Collector returns no data in the affected system.

• Monitoring tool: SAP Solution Manager 7.2 (System Monitoring)
• Managed system type: ABAP (R/3)
• ST-PI 740 SP35 (upgraded from SP31
• Metric / Event Provider Connector: /SDF/E2E_ICM_INFO
• Affected metrics: ICM Connection Usage, ICM Request Queue Usage

ST-PI 740, SP35, /SDF/E2E_ICM_INFO, DPC no data retrieved, ICM Connection Usage, ICM Request Queue Usage, System Monitoring, grey metrics, data provider, Test Data Collector, SE37, SMICM, ABAP, SAP Solution Manager 7.2, technical monitoring , KBA , SV-SMG-MON-ALR-PRV , Metric / Event Provider Connector , Problem