SAP Knowledge Base Article - Preview

3805155 - 'Accept' and 'Reject' buttons are missing in EDOC_COCKPIT for incoming invoices

Symptom

Upon processing incoming invoices in EDOC_COCKPIT, the 'Reject' and 'Accept' buttons are not visible in the action bar; only Cancel and Delete are shown, as per the example below:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP ERP
  • SAP S/4HANA
  • SAP S/4HANA Cloud Private Edition

Product

SAP ERP all versions ; SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions

Keywords

EDOC_COCKPIT, accept button missing, reject button missing, incoming invoice, Belgium e-invoice, eDocument created, Ack. Received by Rec. Acc.Point, Incoming Automation in Process, EDOC_INCOM_CONNECTOR, AP automation, invoice response, status mapping, invoice rejection, DRC, accounts payable automation , KBA , CA-GTF-CSC-EDO-PAP , Document Compliance Peppol Exchange Service , Problem

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